Improved Technology Powers Civil Legal Aid Across Connecticut
Statewide Legal Services of Connecticut (SLSCT) is dedicated to providing vital legal assistance to Connecticut residents, ensuring that access to justice is available to all, particularly those facing economic hardships.
After struggling for years with a LegalFiles case management system, SLSCT upgraded to LegalServer, and are now leveraging technology to better serve clients.
The switch to LegalServer is the best decision we have made tech-wise.
Statewide Legal Services of Connecticut (SLSCT)
The transition didn’t take long, according to SLSCT IT Administrator Matt Dugan. “Staff caught on and learned the processes we built in LegalServer within the first week of being live,” Dugan says. Among the benefits for staff are:
- streamlined case management and improved client communication,
- easy progress tracking for timely service delivery, and
- efficient resource allocation to maximize attorneys’ impact.
Support from the LegalServer team was instrumental in ensuring the implementation’s success. “LegalServer staff are beyond knowledgeable at their craft,” Dugan notes. “With such a critical project it was great having such a smooth transition.”
SLSCT supports individuals statewide in navigating housing issues, family law matters, consumer matters, and more, empowering clients to understand and advocate for their rights. With a tailored case management system to match these efforts, SLSCT is poised to make an even greater impact in years to come.
Schedule a call to see how LegalServer can amplify your legal advocacy efforts.